Facility Services Company Lowers Cost and Time to Deploy and Run Mobile Computing Solutions

Challenge Quickly expanding distribution operations meant that the mobility team had to get new wireless infrastructure and mobile hardware deployed and up and running without a hitch. This included a transition from Windows-based mobile computers to Android operating systems, and new wireless antennas.  Unfortunately, recurring mobile user complaints of latency and disconnects at a one[…]

Food Manufacturer Finds Cause of Mysterious Delays in Voice-Picking Operations

Challenge After numerous changes to the wireless infrastructure and months of working with four vendors involved in the voice-picking solution, mobile workers continued to experience intermittent but frequent delays when requesting a response from the system. Honeywell Vocollect engineers suggested Connect Inc’s technology and services to capture and analyze an end-to-end profile of the voice data[…]

Beverage Bottling Plant Restores Inventory Speed

Mobile diagnostics quickly get operations back on track and prevent application re-writes Challenge Mobile users taking inventory complained that the response time (screen update time) of their devices mysteriously increased from about 2 seconds to 4-6 seconds per data entry. This meant each inventory transaction took 12-18 seconds in total (3 updates per transaction). Increasing[…]

Grocery Chain Puts CONNECT To The Test

Highly Productive Distribution Centers Require Diagnostics for Mobile and Wireless   Challenge After 7 years of using Connect software to stabilize, accelerate and maintain their RF networks, in 2010 this North American grocery giant implemented a new warehouse management system (WMS) and upgraded their mobile devices. After the upgrades, the customer decided to performance test[…]

Global pharmaceutical manufacturer gets relief from mobile computer ‘headaches’

CLICK BELOW TO DOWNLOAD PDF VERSION CS_Pharma Distribution Overview Customer Case Overview Challenge Repeated user complaints of long delays on handheld mobile scanning devices across this global manufacturer’s distribution centers went unresolved for nearly a year. The IT and Operations teams struggled to pinpoint the elusive causes of the latency, disconnections and other problems that[…]