EFFICIENT IT TEAMS SPEND LESS, ACCOMPLISH MORE
MSI is a technology-driven process that remotely captures mobile-user experience and feedback in context of the key mobile system components and behaviors. It automates complex system analysis to deliver definitive actionable diagnostics, metrics and dashboards in minutes.
MSI supported ITOps teams avoid hundreds of troubleshooting emails, visits to remote facilities, and countless conference calls related to dreaded "mobile connectivity" issues. Mobile associates are measurably more efficient.
Diagnose and Resolve, When and Where It Matters
What if IT teams find and solve infrastructure problems that cause productivity delays in one hour instead of one week or month?
Unlock your potential with Mobile Systems Intelligence.
Find out what problems are hurting mobile associate productivity with agent-less mobile user reporting.
Directly observe and isolate mobile system performance that impacts mobile users — without leaving your desk.
Expert analysis delivers root causes tied to each specific delay or mobile user complaint to quickly isolate causes and move to resolution.
Validate issue resolution and provide proof of continuous improvement.
Are you troubleshooting a mobile system issue today? Run it by us.
Optimize Mobile Productivity For Measurable Impacts
The result is major infrastructure changes, often vendor driven, that do not move the needle on lowering cost or driving efficiencies or productivity.
To our customers optimization means that mobile workers in warehouse, logistics, manufacturing and retail operations can scan, pack, pick, ship and deliver as fast as possible and without interruption.
Mobile Systems Intelligence sees where the bottlenecks are, eliminates them, then allows you to fine tune the system.
Looking for faster more stable mobile response times? Talk with our team.
Always-on Monitoring with Actionable Analysis
Mobile Systems Intelligence captures data on every mobile transaction, summarizing and analyzing data in real-time, but also storing this information, making it 'always-on'.
Benchmark - If you have to make changes to mobile system applications, networks, or mobile computers it is important to know the performance before and after and the impact on mobile users.
Compare & Improve - Once the performance across the mobile system and users is known then data-driven action can be taken then validated from the perspective of the mobile user (without needing to ask the users).
Migrating to Android from Windows mobile devices? Upgrading or rolling-out new mobile applications? We make it easier and less costly to test and deploy new devices, networks, and applications.
Meaningful Alerts and Metrics
Let's face it, applications, networks, and mobile devices can have a hiccup now and again but that is not the same thing as a persistent defect impacting overall productivity.
Simply set up email alerts based on your criteria — such as application, WAN, RF LAN, or device latencies — for instant notification of performance parameters that fail to meet your productivity goals.