FUNDAMENTALLY DIFFERENT THAN NETWORK, APPLICATION, AND DEVICE MONITORS
Go beyond sensors, agents and vendor-biased data sets.
THE RIGHT INTEL AT THE RIGHT TIME TO THE RIGHT PEOPLE
Mobile Systems Intelligence knows when, how often and why mobile users are struggling so IT teams can prioritize and resolve before the business suffers.
The Standard IT Troubleshooting Toolkit
Network, application and mobile device monitors are essential, but:
Do not provide a historic record of the problems the mobile user is experiencing along with user input.
Provide segmented data that often leads troubleshooters in the wrong direction.
Are most effective once the problem has been isolated to a specific part of the mobile system, i.e. network, device, app.
Intelligent Tools, Expert Analysis
Mobile Systems Intelligence automates problem capture and root cause analysis:
Direct observation of the each mobile user's experience captured and analyzed in real-time.
Proactive analysis of data and user input alerts trigger root cause analysis delivered to your inbox.
Always-on monitoring goes beyond isolating issues to providing actionable information to IT, Operations, and the c-suite for data-driven decision making.