FUNDAMENTALLY DIFFERENT THAN NETWORK, APPLICATION, AND DEVICE MONITORS

Go beyond sensors, agents, certifications and vendor-biased data sets.

THE RIGHT INTEL AT THE RIGHT TIME TO THE RIGHT PEOPLE
Mobile Systems Intelligence knows when, how often and why mobile users are struggling so IT teams can prioritize and resolve before the business suffers.

The Standard IT Troubleshooting Toolkit

Network, application and mobile device monitors are essential, but:

Do not provide a historic record of the problems the mobile user is experiencing along with user input.

Provide segmented data that often leads troubleshooters in the wrong direction.

Are most effective once the problem has been isolated to a specific part of the mobile system, i.e. network, device, app.

Read more about the difference between wire sniffers and protocol analyzers and Mobile Systems Intelligence.

Intelligent Tools, Expert Analysis

Mobile Systems Intelligence is designed to find and diagnose sluggish mobile user performance:

Direct observation of the each mobile user's experience captured and analyzed in real-time.

Proactive analysis of data and user input alerts trigger root cause analysis delivered to your inbox.

Always-on monitoring goes beyond isolating issues to providing actionable information and tools to optimize the mobile session.

Read more about the value of mobile transaction visibility in highly productive mobile environments.

Learn how one customer used the right intel to put productivity back on track.

BENCHMARK, MEASURE, IMPROVE

Smooth OS migrations, application updates, and new wireless roll-outs

What if each mobile user's productivity could be increased without making any changes to your mobile infrastructure or workflows?

Even a small delay on each mobile computer entry, even of just a second, quickly adds up and impacts the total number of tasks the mobile user can complete.

In fact, a general mobile system issue that delays a mobile worker only 3% of the time results in approximately $2800 in lost labor costs per mobile user each year.

Mobile System Performance Metrics

Benchmarks - "Always-on" monitoring tracks the speed of each mobile transaction so you know exactly how transaction rate and productivity are linked.

Measures - Separates time lost on the application side, network, and mobile device. With this information you know where time and resources should be spent to eliminate latency and disruptions that impact mobile productivity.

Improves - Supports IT teams and vendors in finding and eliminating bottlenecks slowing mobile productivity workers.

You can recoup lost time in wireless data collections operations.

Learn how visibility into mobile transactions leads to faster response times and greater productivity.