get real-time visibility and actionable analytics that improve mobility outcomes.
Mobile Systems Intelligence by Connect Inc is a software-driven service that automates the capture and analysis of the mobile user's experience in the context of the end to end mobile infrastructure. It describes how mobile issues impact efficiency and what can be done about it. IT and Operations teams shift their focus from troubleshooting to data-driven actions that measurably improve the business.
Why It Works For You
You didn’t ask for more tools and people to manage, you asked for actionable data analysis that moves the needle on efficiency and cost reductions.
How It Works For You
Click-through problem capture and automated root cause analysis eliminates traditional troubleshooting and delivers data to improve the business.
Technology and Services
Do more with less when you have intelligence at your fingertips. No certifications, no training – just answers.
1-minute video: Explains the benefits to IT, Operations and mobile associates
Mobile Systems Intelligence
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Real-time diagnostics of issues slowing mobile users
mobile user reporting
Capturing user experience without human exchanges
of system behavior and mobile user experience
Manage and improve a complex infrastructure with fewer resources
MSI RESOURCES AND BLOG
Access to useful articles, webinars, and documentation
And while many have implemented what are called “real-user monitoring tools” these fall short of the three pillars that lead to better mobile-user and customer service experiences in supply chains, retail, healthcare and other industries with mobile workers driving the business forward. THESE THREE PILLARS ARE: Empower the front-line mobile worker at the point of[…]
Explore sources of cost savings, elimination of inefficient processes, and limiting corporate risk based on actionable visibility of the mobile-users experience and IT system performance.
Learn how Zebra collaborates with MSI by Connect to optimize the warehouse of the future.
Enable 1 click reporting, automated root cause analysis, and data analysis for decisions about mobile investments.
Click the the video in the below post.
Shari interviews Jon. Shari Christofferson (Connect Inc.) and Jon Alban (Activate Globally) grab a beer, a fedora and talk about what we are each seeing, hearing and working on with our customers and partners to allow businesses to streamline processes that reduce costs.
Investing in these support systems will not only strengthen the supply chain to weather future challenges, but reap measurable productivity rewards.