Why Is Visibility Into Your Frontline Mobile Workforce So Important?

The full interview of Shari Christofferson of Connect Inc with Eugene Signorini of Skyllful. We explore what frontline workers really think, why their input into the digital transformation matters and how to access it; as well as tidbits about the origins of Connect Inc, why we created Mobile Systems Intelligence and how to staying connected[…]

Shifting Focus to Mobile User Experience Leads to a Better Customer Experience

And while many have implemented what are called “real-user monitoring tools” these fall short of the three pillars that lead to better mobile-user and customer service experiences in supply chains, retail, healthcare and other industries with mobile workers driving the business forward. THESE THREE PILLARS ARE: Empower the front-line mobile worker at the point of[…]