Gina Daniel-Lee interviews Shari Christofferson on Stratix’s Enterprise Mobility Insights Podcast. They discuss the analog monitoring and understanding of the mobile user experience and contrast that with what is required if mobile enterprises want to measurably improve their business on the frontline.
Suggested resources to learn more about Mobile Systems Intelligence, frontline workers, IT support and Operations: Podcast Interview by Skyllful’s Eugene Signorini with Connect’s President Shari Christofferson: Topics covered: Capturing frontline workers true experience with mobile technology and efficiently communicating data analysis to key IT stakeholders and managers for improvements. This article describes three technologies used[…]
Enable 1 click reporting, automated root cause analysis, and data analysis for decisions about mobile investments.
We consider how many mobility managed-services providers are offering theirs as the “one neck to choke” and sometimes getting just that.